Frequently Asked Questions

We deliver across the United States, ensuring reliable and timely service to both residential and commercial locations, regardless of your location.

Delivery timelines vary by product and location. Standard deliveries are completed within 30 days from the date of order confirmation.

No, we operate entirely online, allowing us to serve customers nationwide at more affordable prices than our competition without maintaining a physical showroom.

Once an order is placed, it cannot be modified or cancelled, as it is immediately processed for timely fulfilment.  

Yes, creating an account is required to complete a purchase, as it allows you to securely manage orders and receive important updates.

Yes, delivery fees vary depending on the size, weight, and location of your order and will be calculated during checkout.

Yes, you will receive updates regarding your delivery status, but specific time slots cannot be guaranteed.

In the rare event of damage, please notify us immediately with photos so we can arrange a resolution.

Yes, we strive to minimize the environmental impact of our deliveries by using sustainable shipping practices and efficient routes.  

We accept secure payments through PayPal and Stripe for a smooth and reliable checkout experience. 

No, payment must be made at the time of ordering to ensure your purchase is successfully processed and confirmed.

Currently, we only accept one payment method per order.

Yes, you can assemble it yourself as we provide clear instructions. However, please note that damages caused during self-assembly will not be refunded.

The assembly time varies depending on the complexity of the item. On average, it takes 1-2 hours for a single piece.

Currently, we provide assembly services but do not offer installation services for large furniture items like sectional sofas or bookshelves.

No, we do not provide warranties; however, all our products are carefully inspected to ensure quality before delivery.

Our furniture is crafted using durable, quality-tested materials designed for long-term residential and commercial use.

Yes, we prioritize eco-friendly sourcing and manufacturing practices to minimize our environmental impact.  

Yes, you can order multiple pieces for your home or office, but please note that we don’t support corporate or bulk purchases for large commercial spaces.

We do not offer bulk purchase discounts, but please contact our customer service team for any inquiries regarding large orders. 

Most of our furniture is designed for indoor use. Placing furniture outdoors or in high-humidity areas may affect its durability and finish.

Use a soft, dry cloth to dust your furniture regularly. For wood finishes, use a wood cleaner or polish specifically designed for furniture to preserve its appearance.